Last updated: October 10, 2026

At It's My Christmas, we value your privacy and are committed to protecting your personal information.

It's My Christmas operates this website and online store, including all related information, content, features, products, tools, and services (collectively, the "Services").

Our store is powered by Shopify, which enables us to provide a secure and convenient online shopping experience.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, interact with our Services, or contact our customer support team.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will take precedence.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our website, we may collect and process the following categories of personal information:

Contact Information

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

Payment and Financial Information

• Payment method information

• Transaction details

• Payment confirmation

• Billing details

• Other information necessary to process payments

Payment information may be processed securely by Shopify and authorized payment service providers.

Account Information

• Account username

• Password or authentication details

• Account preferences and settings

Shopping and Transaction Information

• Products viewed

• Items added to your shopping cart or wishlist

• Order history

• Purchases, returns, exchanges, and cancellations

Customer Communications

• Customer service inquiries

• Emails and other messages you send us

• Information provided when requesting assistance

Device and Browsing Information

• IP address

• Browser type

• Device information

• Network information

• Website activity and interactions

We collect only the information necessary or appropriate for operating, maintaining, improving, and securing our Services, and for other purposes described in this policy.

2. How We Collect Personal Information

We may collect personal information through the following sources:

Directly From You

When you place an order, create an account, contact customer support, subscribe to marketing communications, or otherwise provide personal information.

Automatically Through Our Website

When you visit or interact with our website, certain information may be collected through cookies, analytics tools, and similar technologies.

Through Service Providers

Information may be collected or processed through Shopify, payment processors, delivery providers, and other authorized service providers.

Through Business Partners

We may receive information from advertising, marketing, analytics, or other business partners where permitted by applicable law.

3. How We Use Your Personal Information

We use personal information for the following business purposes:

Order Processing and Fulfillment

To process payments, confirm purchases, prepare orders, arrange shipping, provide delivery updates, and manage returns or refunds.

Customer Support

To respond to questions, resolve order issues, handle complaints, and provide assistance.

Personalization and Website Improvement

To remember preferences, recommend relevant products, understand customer interests, and improve the shopping experience.

Marketing and Advertising

To send promotional communications, share product updates, and display advertisements that may be relevant to your interests.

These advertisements may appear on our website or third-party platforms based on previous interactions with our store.

Security and Fraud Prevention

To detect suspicious activity, protect customer accounts, investigate possible fraud, and maintain the security of our Services.

Legal and Regulatory Compliance

To comply with applicable laws, respond to lawful requests, maintain necessary records, resolve disputes, and enforce our policies.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide essential website functionality, analyze visitor activity, remember preferences, and support advertising.

These technologies may help us:

• Maintain shopping cart functionality

• Remember browsing preferences

• Understand website performance

• Analyze customer interactions

• Improve product recommendations

• Deliver personalized advertising

You may be able to manage cookies through your browser settings or privacy preferences available on our website.

Disabling certain cookies may affect some website functions.

Where applicable law requires consent for non-essential cookies or tracking technologies, we will request that consent before using them.

5. How We Share Personal Information

We may disclose personal information to authorized third parties where necessary to operate our business and provide our Services.

These parties may include:

Shopify

Our ecommerce platform provider, which supports store operations, checkout, payments, and other services.

Payment Service Providers

To securely process transactions and payment confirmations.

Shipping and Fulfillment Partners

To prepare, dispatch, track, and deliver customer orders.

Technology and Analytics Providers

To maintain website functionality, improve performance, and analyze customer activity.

Advertising and Marketing Partners

To deliver and measure promotional campaigns, including relevant advertisements on third-party platforms.

Professional Advisers and Legal Authorities

Where necessary to comply with legal obligations, investigate fraud, defend legal claims, or protect our rights.

Affiliates or Business Successors

Where applicable, in connection with legitimate business operations, reorganizations, mergers, acquisitions, or transfers.

We do not disclose personal information except as described in this Privacy Policy, at your direction, or as otherwise permitted or required by applicable law.

6. Shopify and Third-Party Services

Our online store is powered by Shopify.

Shopify collects and processes certain personal information to support the operation, security, and improvement of our Services.

Information submitted through our website may be shared with Shopify and its authorized service providers, including those operating in other countries.

Shopify may also process information through enhanced features that support personalization, analytics, marketing, and the shopping experience across participating merchants.

For certain activities involving these enhanced features, Shopify may be responsible for processing personal information and responding to applicable privacy rights requests.

To understand Shopify's data practices, please review:

Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/app-users

Shopify Privacy Portal:
https://privacy.shopify.com/en

7. Advertising and Privacy Choices

We may use advertising and analytics services to understand how customers interact with our website and to provide relevant promotional content.

Depending on your location, you may have the right to opt out of certain disclosures of personal information for targeted advertising or activities classified as the sale or sharing of personal information under applicable privacy laws.

Where applicable, you can submit an opt-out request through:

https://itsmychristmas.com/pages/data-sharing-opt-out

We also recognize Global Privacy Control (GPC) signals where required by applicable law and supported by our website's privacy systems.

For additional information about GPC, visit:

https://globalprivacycontrol.org/

Other browser-based "Do Not Track" signals may not be recognized by our website.

8. Email Marketing and Communications

If you subscribe to promotional communications, we may contact you with product announcements, seasonal collections, special offers, and other marketing updates.

You can unsubscribe from promotional emails at any time by selecting the unsubscribe link included in our emails.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages, such as order confirmations, shipping updates, and customer service responses.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or services that we do not own or control.

These websites may operate under separate privacy policies and terms.

We recommend reviewing their privacy practices before submitting personal information.

It's My Christmas is not responsible for the privacy practices, security, or content of independent third-party websites.

Information you voluntarily share in public or semi-public spaces, including social media platforms, may be accessible to other users.

10. Children's Privacy

Our Services are not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information directly from children in violation of applicable privacy laws.

If you believe a child has provided personal information to us without appropriate authorization, please contact:

sales@itsmychristmas.com

We will review the request and take appropriate action, including deletion where required by law.

As of the effective date of this policy, we do not have actual knowledge that we sell or share personal information belonging to individuals under 16 years of age, as those terms are defined under applicable law.

11. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Our website uses Shopify's ecommerce infrastructure and associated security features.

However, no electronic transmission or storage system can guarantee absolute security.

Customers are encouraged to protect their account credentials and avoid sharing passwords or sensitive information through unsecured communication channels.

If you suspect unauthorized activity involving your account, please contact us.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders and provide customer support

• Maintain customer accounts

• Comply with tax, accounting, and legal obligations

• Prevent fraud and maintain security

• Resolve disputes

• Enforce applicable agreements and policies

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

When information is no longer required, we will delete, anonymize, or otherwise handle it in accordance with applicable law.

13. Your Privacy Rights

Depending on your state, country, or region of residence, you may have certain rights concerning your personal information.

These may include:

Right to Access

Request access to personal information we maintain about you.

Right to Correction

Request correction of inaccurate personal information.

Right to Deletion

Request deletion of personal information, subject to applicable legal exceptions.

Right to Data Portability

Request a copy of certain personal information in an accessible format, where applicable.

Right to Opt Out

Opt out of certain targeted advertising activities or disclosures considered a sale or sharing of personal information under applicable laws.

Right to Withdraw Consent

Withdraw previously provided consent where consent is the legal basis for processing.

Right to Non-Discrimination

You will not be unlawfully discriminated against for exercising applicable privacy rights.

To exercise your rights, please contact:

sales@itsmychristmas.com

We may request reasonable identity verification before processing privacy-related requests.

Where permitted by law, you may designate an authorized representative to submit a request on your behalf.

We will respond within the timeframe required by applicable law.

14. International Data Transfers

Our store operates online and may use service providers located in different countries.

As a result, personal information may be transferred, processed, or stored outside your country or region of residence.

Where required by applicable law, we will use appropriate safeguards for international data transfers.

For transfers subject to United Kingdom or European Economic Area data protection requirements, these safeguards may include applicable adequacy decisions, Standard Contractual Clauses, the UK International Data Transfer Agreement, or other legally recognized mechanisms, as appropriate.

15. Privacy Complaints

If you have concerns about how we collect, use, or protect personal information, please contact us.

Email: sales@itsmychristmas.com

We will review your concerns and respond as appropriate.

Depending on your jurisdiction, you may also have the right to appeal certain privacy decisions or submit a complaint to the relevant data protection authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, services, technology, or applicable legal requirements.

When changes are made, we will publish the updated policy on our website and revise the "Last updated" date.

Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage customers to review this policy periodically.

17. Contact Information

For questions regarding this Privacy Policy, the processing of your personal information, or your privacy rights, please contact us:

It's My Christmas

Website: https://itsmychristmas.com

Email: sales@itsmychristmas.com

Mailing Address:
402 Sandidge Way
Albany, NY 12203
United States

We are committed to handling personal information responsibly and providing a transparent shopping experience.

Thank you for trusting It's My Christmas.